Resources for Healthcare Professionals

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High-quality palliative care is a collaborative effort. Whether you are a GP, nurse, or allied health professional, access to real-time clinical advice and evidence-based tools is essential for supporting your patients. Drawing on resources from Palliative Care Queensland (PCQ) and the Queensland Palliative Care Clinical Network, this page serves as a central hub for professional support.

Clinical Advice and 24/7 Hotlines

Specialist advice is available to Queensland clinicians at any time for symptom management and complex care decisions.

  • 1300 PALLDR (1300 725 537): 24-hour hotline for Doctors, Nurse Practitioners, Pharmacists, and Paramedics.

  • 1300 PALLCR (1300 725 527): 24-hour hotline for Nurses, Allied Health, and Aboriginal and Torres Strait Islander health workers.

  • PallConsult: Provides clinicians with tools for patient-centred end-of-life care, particularly in rural and remote settings.

Education and Training

Maintain professional capabilities through these key Queensland and national programs:

  • PalliLEARN: Community and professional education to increase competence in end-of-life conversations.

  • PEPA: Supervised clinical placements within specialist palliative services for non-specialist providers.

  • PCC4U: National resource integrating palliative care into undergraduate health training.

Clinical Tools and Guidelines

  • SPICT™: A guide to identify patients who may benefit from a palliative approach.

  • Advance Care Planning (ACP) QLD: Access Queensland legislative forms (Advance Health Directive, Statement of Choices) and the ACP Quick Guide for Clinicians.

  • caring@home: Clinical resource boxes to help teach carers to manage subcutaneous medicines safely at home.

Culturally Responsive Care

  • IPEPA: Builds workforce capacity to provide culturally responsive care for Indigenous communities.

  • Gwandalan Project: Training to support relationships with First Nations communities during the palliative journey.